Last Updated: December 30, 2024
Introduction
SERP Nepal ("we," "our," or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website or make a donation.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Make a donation
- Subscribe to our newsletter
- Contact us through our contact form
- Comment on blog posts
- Register for events or volunteer opportunities
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Payment information (processed securely through third-party payment processors)
- Demographic information
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages you visit and time spent on pages
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect to:
- Process donations and send receipts
- Send newsletters and updates about our work
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and enhance security
- Analyze website usage and trends
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who help us operate our website and process donations (e.g., payment processors, email service providers)
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you have given us explicit permission to share your information
Data Security
We implement appropriate technical and organizational measures to protect your personal information
against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission
over the internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to processing of your personal information
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website.
You can control cookies through your browser settings.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect
personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by
posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: